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About the Nolan Efficiency Ratio Benchmarking Study

The prestigious study is industry-recognized as being the only comprehensive quantitative analysis of its kind for banks, thrifts, and credit unions in the United States.

The study’s aggregate results are frequently featured at conferences hosted by BAI and AMIfs, and in publications such as American Banker, Commercial Lending Review, Small Business Banker, and The Nolan Newsletter. The Robert E. Nolan Company is a trusted source in the financial services industry with 35 years of experience serving over 600 U.S. companies.

Benefits of participation include:

bulletUnique analysis of income, expense, and staffing levels by line of business
bulletDetailed line-of-business efficiency and effectiveness peer comparisons
bulletA structured framework for executives to identify, quantify, and prioritize immediate profit and service improvements


Registration for the 2008 ER Study is now closed.

Learn more about the Results Package your institution can receive as a future study participant.